Customers Versus Employees: Who Is More Important?

These days it seems like more and more companies are adding “customer obsession” as part of their core values.  A concept that arguably was initially implemented by Amazon. Customer Obsession“Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over…

Tariffs, Simplified.

President Trump recently announced that the United States will be implementing a 10% tariff on $300 billion in Chinese imports effective September 1. Tariffs are used to restrict imports by increasing the price of goods and services purchased from another country, making them less attractive to domestic consumers. (Source: https://bit.ly/2C9sF1b) Ostensibly, these tariffs are focused…

Intermodal Transportation: The Economic Solution

With the growing shortage of truck drivers, people are now noting intermodal transportation crucial for US economic growth. Intermodal rail has always been a viable alternative but sometimes we forget with most Americans now accustomed to a 1-2 day shipping standard. Though intermodal is not the fastest method for shipping, it is the most cost…

Advancement in Logistics: Technology vs Humans

In last week’s blog post we touched on how the advancement of technology has affected the nature logistics.  The good, the bad, and the inevitable.  Naturally, this got me thinking about what (if anything) cannot be affected by the advancement of technology in the world of logistics? We’ve already been entertaining the idea of drones…