IoT and the 4th Industrial Revolution

The transportation industry is the second-largest segment investing in the Industrial Internet of Things (also known as, IoT.)  IoT is a general term for web-enabled smart devices which could be as simple as a mobile phone, a virtual assistant device like Echo/Google, or a smart accessory like an Apple watch.  However, it could be as…

Top 3 Logistic Trends for 2020

2020 is here and now it’s more appropriate than ever to study up on the most popular trends to prepare for possible new challenges within the new year.  We are currently in a highly transformative era in which experts are dubbing, “The 4th Industrial Revolution”.  Technology is advancing in an exponential rate and businesses are…

What’s the Difference Between Customer Experience and Customer Expectations?

We hear it all the time in meetings or in sales pitches. Every business claiming to, “exceed expectations and heighten the customers’ experience”.  But, what does it really mean?  When talking to other businesses regarding how they create an excellent customer experience, most resort to describing typical customer expectations. In logistics, that means delivering to…