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  • About Us
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Tag Archives: business to business

What’s the Difference Between Customer Experience and Customer Expectations?

BusinessBy uscargolinkSeptember 16, 2019

We hear it all the time in meetings or in sales pitches. Every business claiming to, “exceed expectations and heighten the customers’ experience”.  But, what does it really mean?  When talking to other businesses regarding how they create an excellent customer experience, most resort to describing typical customer expectations. In logistics, that means delivering to…

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