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How to select the right Third-Party Logistics Partner

Three skilled personnel engaging in warehouse operations sealing successful partnerships with a firm handshake

In today’s fast-paced business world, effective supply chain management is essential for success. The complexity of logistics increases tremendously as businesses grow and enter new markets. This is where Third-Party Logistics (3PL) providers come in, offering expertise, resources, and efficiency to streamline the supply chain process. Based on a recent survey conducted in 2022 with over 300 participants from the shipping industry, 86% of shippers acknowledged the cost-effective benefits of collaborating with a Third-Party Logistics (3PL) provider for their logistics needs. In this article, we will explore the benefits of 3PL and provide insights on how to choose the right 3PL partner for your company.

Understanding 3PL and its Advantages:

Third-Party Logistics, or 3PL providers offer outsourced logistics services, including transportation, warehousing, inventory management, order fulfillment, and more.

There are many benefits that come with 3PL services. Firstly, it allows companies to focus on their core competencies by offloading non-core activities to experts. 3PL organizations are experts and can impart clients with their experience and connections to quickly streamline process. Moreover, partnering with a 3PL can lead to cost savings through economies of scale, improved inventory management, and reduced transportation expenses.

Selecting the Right 3PL Partner:

Choosing the compatible 3PL partner requires careful consideration and a thorough evaluation of various factors. Here are some key considerations to guide your decision-making process:

  1. Expertise and Services: Assess your specific logistical needs and ensure that the 3PL provider offers the required services and expertise to meet them effectively.
  2. Network and Reach: Evaluate the 3PL’s network of warehouses, distribution centers, and transportation capabilities.
  3. Technology and Integration: Ensure that the 3PL provider utilizes advanced software and systems for real-time tracking, visibility, and analytics.
  4. Reliability and Track Record: Look for a 3PL partner with a proven track record of reliability, on-time delivery, and exceptional customer service (references and client testimonials, …)
  5. Flexibility and Scalability: A flexible 3PL partner will adapt to your evolving needs, offering scalable solutions and the ability to accommodate growth or seasonal fluctuations.

Selecting the right 3PL partner can significantly improve your supply chain efficiency, reduce costs, and increase customer satisfaction. Collaborating with a reliable and capable 3PL provider will not only streamline your logistics processes but also allow you to focus on your core competencies, ultimately driving your business toward long-term success in an increasingly competitive marketplace.

At US Cargo Link, we are an asset-based logistics provider, meaning we own all the assets necessary to run a client’s supply chain. These could include trucks, warehouses, distribution centers, etc. Contact us today to see how we can fulfill your logistic needs!

Top 3 Logistic Trends for 2020

2020 is here and now it’s more appropriate than ever to study up on the most popular trends to prepare for possible new challenges within the new year.  We are currently in a highly transformative era in which experts are dubbing, “The 4th Industrial Revolution”.  Technology is advancing in an exponential rate and businesses are shifting priorities to keep up with the competition and the ever changing landscape of this industry.  In this post, we will explore the top 3 logistic trends for 2020.

#1 Sustainability and Visibility

More and more logistics companies are integrating sustainability efforts into their overall strategy.  Climate change has become a popular public concern, and everyone wants to do their part especially since the logistics industry plays a large part in greenhouse gas contributions right next to energy/power plants.  The idea of “going green” has embedded not only the minds of consumers, but political, economic, and financial leaders as well.  While green logistics is ideal, it is not an easy feat.  Not everyone has the resources to become net zero carbon which is why visibility and sustainability go together in this trend.  Logistics companies are providing more visibility in their operations so everyone—inside the company, and out—has access to information that would reveal issues that may otherwise remain hidden.  Things like empty miles, dwell time, trackability, etc. 

Related articles: The Impact of Weather and Climate on Logistics; Visibility is the Master Key to Solve Most Challenges in Logistics.

#2 Utilization of Advanced Technology

Technology has been advancing at an exponential rate.  We already have drones and self-driving semitrucks making deliveries.  Soon, everything that we can automate and digitalize will be automated and digitalized.  Robots are becoming more intelligent.  Not only can they perform simple tasks, but they now have the capabilities to learn, recognize patterns, make decisions, and adapting independently.  The developments on artificial intelligence (AI) are particularly important in the logistics industry because eventually, it’ll become and important tool for efficiency.  It will be no surprise to us when AI dramatically influences the transport industry and change the traditional processes of freight forwarding. 

Related articles: Advancement in Logistics: Technology vs Humans

#3 Managing Customer Expectations and Partnerships

With the implementation of advanced technology, many companies will be looking for ways to minimize freight costs while still being efficient in their operations.  In 2020, companies will be seeking out effective partnerships that can help reduce costs, minimize risks associated with shipping cargo, decrease delays in delivery, and enhance customer value and satisfaction.  Customer expectations will be shifting due to the advancement of technology.  Not only will customers become data-enabled but they will also be wanting to associate themselves with a business that aligns with their individual ideals.  Catch-all solutions will be obsolete, and companies would have to rely on transparency and technology to give them that competitive edge. 

Related articles: What’s the Difference Between Customer Experience and Customer Expectations?; Is Customer Experience Growing in its Importance in Differentiating Brands?


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We offer competitively low prices, end-to-end solutions, and one-on-one attention for every client– large or small. Contact us today to see how we an fulfill your logistics needs!

New Study Reveals Threat of Automation Isn’t That Bad?

If you’re in the logistics industry, then you are all too familiar with the shortage of truck drivers.  Already, there have been reports of us currently being short by about 60,000 drivers with that shortage possibly tripling by 2026. With automation just around the corner, there are now new studies suggesting maybe the threat isn’t so serious?

“Drivers do a lot of jobs other than drive and those still need to get done, and those really are the trickiest things to automate,” states Kristen Monaco, co-author of the study titled Trucking Driving Jobs: Are They Headed for Rapid Elimination? Monaco also blames the media for hyping drivers’ fears.

The study is worth the read and debunks a lot of myths regarding the driver shortage.  In it, Kristen Monaco and Maury Gittleman covers:

  • How the numbers are inflated due to the misunderstanding of the occupational classification system used in federal statistics. 

In the study, it discusses how light truck delivery trucks are included in “trucking jobs”.  They also note how the estimates uses the total number of CDL holders even though many of the people who hold the appropriate license no longer drive at all. 

  • How truck drivers are responsible for non-driving tasks that will continue to be in demand as they are incredibly difficult to automate.

These tasks include pre-check inspections and other safety compliances, operating non-truck equipment like forklifts, tarping, fueling, customer service, paperwork, loading, and unloading.

  • How, if any job is in jeopardy with the advancement of technology and automation, it would be long-haul trucking which is roughly only one-quarter of trucking jobs.

“Our case study of truck drivers suggests, however, that, at least for now, any loss of jobs as a result of automation will be more limited, especially compared with journalistic accounts but also as anticipated by a number of experts.”

– Kristen Monaco

As discussed in previous blog posts, fear that new technology will lead to massive unemployment is not new.  This study suggests that truck automation will be comparable to the first introduction of automated teller machines (ATMs).  While it first decreased the number of employees required per bank branch, the increase in productivity made it less expensive for a bank to open a branch. In the end, it created more jobs and reshaped the teller position as part of customer service.  So instead of anticipating the end of truck driving jobs, automation may reshape the position to something new and useful. 

To read the whole study by Maury Gittleman and Kristen Monaco, click here.

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Advancement in Logistics: Technology vs Humans

In last week’s blog post we touched on how the advancement of technology has affected the nature logistics.  The good, the bad, and the inevitable.  Naturally, this got me thinking about what (if anything) cannot be affected by the advancement of technology in the world of logistics?

We’ve already been entertaining the idea of drones and automated semi-trucks to decrease the cost and turnover rate of logistics.  With the evident increase of self-serving checkout lanes in grocery stores and installations of locker pickups for mobile ordering; what can we do when automation finally takes over?  What is left for humans when technology is so self-sufficient, there is no job too complex for them to do?

It is not a new fear that one day, technology would be so efficient humans would serve no purpose but to exist.  But don’t fret, humans will always be essential to the crucial workings of logistics.

Here’s why…

Technology will never be able to create authentic interpersonal relationships.  There will never be a code that will allow technology to be creative with their problem solving; have imagination or ambition; be empathetic towards a business owner’s needs; and genuinely care about their work.  Nowadays, people want a real person on the phone for customer service rather than pushing buttons or enunciating loudly into a phone receiver to navigate through an automated service and find a solution.  Technology is exponentially advancing but, we are in some ways backtracking to simpler solutions.

Simplicity and convenience are no longer synonymous.  Convenience in some ways have become a commodity– people pay for convenience (ex. Uber, express shipping, food deliveries, etc.) but simplicity has become way more valuable.  Now more than ever, companies brag about having real human beings on their phones or behind their chats because nothing could ever replace authentic and meaningful interactions. 

US Cargo Link proudly operates a central dispatch center that is available 24/7. We analyze and evaluate your needs before providing creative solutions tailored specifically to your business. Our quotes are always free and we keep our services at competitively low prices. Best of all, we assign one point of contact for each project so you will always know who you’re talking to and that representative will always understand the full spectrum of your goals.  We value building relationships with our clients above all else and use the industry’s best practices to do it. This is why our motto is “your link to success.”

Request a quote today!

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